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About us

Delivering excellent service, every time

Good old-fashioned customer service, the kind that puts you first, whether you are looking at a lifetime mortgage for the first time or revisiting your options.

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An adviser sitting with an older couple in their living room, going through options on a tablet.

Our story

A lifetime of advice and support

Life changes, and so do you. At Buckingham James Financial Services, we believe the journey of owning a home does not end the day you get the keys. We are here with advice and support for years afterwards, so your home stays a place of comfort and security.

Lifetime Mortgage Boutique is the part of that story for homeowners aged 55 and over. We take the time to understand your plans, your family and what you want your money to do, and we explain your options in plain English so you can decide at your own pace.

Client portal

Online client portal

Our client portal gives you a window into your own case. You can complete simple questionnaires, share and store documents securely, see a free credit report and message us without digging through email.

It works on a phone, tablet or computer, whenever suits you. If you would rather do everything by phone or face to face, that is absolutely fine too.

Client login

A senior couple looking at a tablet together in their kitchen.

Buckingham James boutiques

As close as it gets to a one-stop shop

There is not much we cannot help with on your home owning journey. Between the Buckingham James boutiques we cover mortgages, insurance, wills, utilities, pensions and loans, so you are not starting again with a stranger each time.

If you need something we do not do, we will point you to associates we trust. Just ask, and we will make the introduction.

Will writing and some forms of estate planning are not regulated by the Financial Conduct Authority.

  • Mortgage Boutique logo
  • Insurance Boutique logo
  • Wills Boutique logo
  • Utilities Boutique logo
  • Pension Boutique logo
  • Loans Boutique logo

Why us

We're different

Different because we want to be, and because we care. We will be with you all the way through, and afterwards too.

  • Rated 4.9 on Trustpilot

    From 163 reviews left by our clients. Read them for yourself and see what working with us is like.

  • 20+ years in business

    Two decades advising homeowners in Brentwood and across Essex, working with lenders and partners we trust.

  • With you the whole way

    One adviser from your first phone call through to completion, and still here afterwards.

  • Free first conversation

    About 30 minutes, in person or by video, with no obligation and no charge. Family welcome.

Client reviews

What our clients say

  • Would definitely recommend, great communication, prompt replies, no question too small left unanswered. Able to trust our best interests were at the heart of what they do. Thank you

    ★★★★★ Zoe King Trustpilot · October 2025
  • I received a great service and would fully recommend to anyone. The team were very professional and kept things nice and simple for me to understand. All this during a time that would normally be stressful. Thank you!

    ★★★★★ Dan H Trustpilot · January 2026
  • Brian moved things along quickly and kept everything simple and clear. This made the whole process much less stressful, would definitely recommend his services!

    ★★★★★ Justina Trustpilot · April 2026

Book a free chat with us

About 30 minutes, in person or by video, with no charge and no obligation. We will listen first, explain your options clearly and give you time to think.

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